Question 1

Do I need to create an account?

Accepted Answer

No. Checkout is guest-only — we just need your name and WhatsApp number so we can deliver your order and answer questions.

Question 2

How do I pay?

Accepted Answer

Payment is arranged with our team on WhatsApp after you send your order. We confirm availability first, then share the payment options we currently accept.

Question 3

How quickly will I get my software?

Accepted Answer

Delivery time is listed on every product page. Most subscriptions and keys are ready within minutes during working hours (08:00–20:00 daily).

Question 4

Are the licences genuine?

Accepted Answer

Yes. Every plan is a genuine subscription or licence, activated on an account that you own and control. We never ask for your password.

Question 5

What if a product shows as unavailable?

Accepted Answer

Stock changes quickly. Message us and we'll tell you when it's back or suggest the closest alternative.

Question 6

Can I buy several licences at once?

Accepted Answer

Yes — set the quantity on the product page, up to 10 per line. For larger team orders, message us for a bulk price.

Question 7

Can I get a refund?

Accepted Answer

If a plan cannot be activated, we either replace it or refund you in full. Once a licence is activated and working, it cannot be returned.

Question 8

How do I contact support?

Accepted Answer

Message us on WhatsApp at +263 77 123 4567. The same chat handles orders, activation help and renewals.

Frequently asked questions

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